System

System Status

Real-time status of every Coconut service, plus the latest notes from Admins and Tech Support.

iOS app is currently unavailable for usersThe iOS Mobile App is in Test Mode.
Android app is currently unavailable for usersThe Android Mobile App is in Test Mode.
Telephone support is not currently offeredPlease use the Support center for assistance.
Wireless services are not enrolling new customersWe are migrating our networks. Migration will not affect current subscribers.
Services

All systems

Updates

Admin & Tech Support log

  1. April 22, 2026 · Tech SupportInfrastructure
    Wireless network migration in progress

    We are actively migrating Coconut Wireless networks to new infrastructure. New customer enrollment is paused. Current subscribers are not affected and service remains uninterrupted.

  2. April 22, 2026 · Mobile TeamApps
    iOS & Android apps in Test Mode

    Both mobile apps are currently in private test mode and unavailable to general users. We will announce public availability here.

  3. April 22, 2026 · SupportCustomer Care
    Telephone support temporarily unavailable

    Phone support is currently offline. Please reach our team via the Support center for fastest response.

Report

Report an outage or issue

Seeing something broken? Tell us. Reports are logged in our support center as outage tickets and emailed directly to back-office.

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