Coconut, LLC ("Coconut," "we," "us," or "our") respects your privacy. This Privacy Policy describes the personal information we collect through our websites, mobile apps, wireless services, marketplace, streaming, communities, and other products (collectively, the "Services"), how we use it, and the choices you have.
1. Information We Collect
Information you provide
- Account details (name, email, phone, password, profile photo, handle).
- Payment and billing information (processed by our payment partners).
- Content you post, upload, stream, or message through the Services.
- Survey, support, and inquiry submissions, including Coconut for Business intake forms.
Information collected automatically
- Device, browser, IP address, and approximate location.
- Usage data, cookies, and similar technologies.
- For wireless services: network usage, signal data, and call/SMS metadata as required to operate the service.
2. How We Use Information
- Provide, secure, and improve the Services.
- Process orders, subscriptions, and rewards.
- Personalize content, recommendations, and advertising.
- Send transactional and, with consent, promotional communications.
- Detect fraud, abuse, harassment, stalking, and violations of our Terms.
- Comply with legal obligations.
3. How We Share Information
We share information with service providers (hosting, payments, analytics, communications), partners you authorize, and authorities when required by law. We do not sell your personal information for monetary consideration.
4. Your Choices
- Access, correct, or delete your account information from your account settings.
- Opt out of marketing emails using the unsubscribe link.
- Control cookies in your browser.
- Residents of California, the EU/UK, and other regions may have additional rights (access, portability, deletion, objection). Contact us to exercise these rights.
5. Children
The Services are not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.
6. Security & Retention
We use administrative, technical, and physical safeguards to protect your information and retain it only as long as necessary for the purposes described or as required by law.
7. International Transfers
Your information may be processed in the United States and other countries with different data protection laws. We use appropriate safeguards for cross-border transfers.
8. Changes
We may update this Policy. Material changes will be posted here with a revised "Last updated" date.
9. Contact
Questions or requests? Email privacy@coc0nut.com or visit our contact page.
See also our Terms of Service.