News · Product news · Pay
Aug 6, 2026
Pay, freeze, dispute, and send
Card controls on Pay. Freeze from your phone, dispute a charge, transfer inside the network.
Pay includes freeze and unfreeze on the Coconut Card, dispute flows for unexpected charges, and transfers where enabled for your account.
Open the Pay experience on the web or in the app to use full controls.
If you suspect fraud, freeze first, then contact Support with the transaction details.